At APEX IPTV, we are committed to providing quality service to our customers. If for any reason you are not completely satisfied with your purchase, we are here to help.

We offer refunds in the following cases:

Technical Issues: If you experience technical difficulties with our IPTV service and our support team is unable to resolve the issue, we will offer you a full refund of your purchase.

Dissatisfaction: If you are not satisfied with our service for any reason and you notify us within 30 days of your purchase, we will issue you a full refund.

Reimbursement Process
To request a refund, please contact our support team at with the details of your issue. You can also contact us through our Facebook page for an even faster response (only a few hours). We will review your request and provide you with instructions on how to proceed.

Plan Modification
At APEX IPTV, we understand that your entertainment needs may change over time. That’s why we offer our customers the opportunity to upgrade their subscription plan within 30 days of their initial purchase.

If you want to upgrade to a longer subscription plan or a more comprehensive option, such as an annual subscription instead of a monthly subscription, you can do so by simply paying the price difference between your current plan and the new one. chosen plan.

To upgrade your plan, please contact our support team and state your request. We will guide you through the process and ensure your transition to the new plan is seamless.

Confidentiality and Protection of Personal Data
At APEX IPTV, we place great importance on the privacy and security of our customers’ information. We undertake not to collect, use, or share our customers’ personal data without their explicit consent.

We do not collect personally identifiable information without your prior permission. The only information we collect is that necessary to process your order and provide our services. This may include your name, email address, billing address, and other order information necessary for management purposes.

We do not share your personal information with third parties for marketing or advertising purposes. Your information is secure and treated in accordance with our Privacy Policy, and we implement robust security measures to protect your data from unauthorized access or misuse.

Your privacy is our top priority, and we are committed to maintaining the trust you place in us to protect your personal data.

Need assistance?
We are committed to providing exceptional customer service to all of our customers. If you have any questions, concerns, or need assistance, our support team is here to help.

Whether you need help installing apps, troubleshooting technical issues, or answering questions about our services, our support team is available to provide you with quick and efficient assistance.

You can contact us at any time by email, on Facebook by message or on our Instagram account. Please see our contact page for our contact details.

Thank you for choosing APEX IPTV  for your entertainment. We are here to ensure you have a pleasant and hassle-free viewing experience.